Why is my business broadband cost increasing?
As most people are aware, businesses across the country are increasing their prices due to the current economic climate. Businesses in the connectivity industry (Telephone lines & Internet Connections) are no different. The larger providers, such as BT & Virgin Media are now rolling out their price increases and the reason they are giving is that their own costs are increasing. See here for more information regarding BT in particular https://www.bt.com/tell-me-more . Their costs for gas, electricity and staffing (amongst other things) are going up, just like the rest of us! ESP & DE provide Internet Connections and Telephone lines to our customers and we’ve therefore stated below, the increases we have been informed about from the industry as a whole. We always try to stay transparent where possible and we feel the best way we can do this is to communicate to our customers (and website visitors) what those increases look like. The majority of these increases will take effect from the 1st April 2023 and be reflected in your bill from us.
Which broadband and connectivity services are increasing?
The products and services that we have been told about so far are listed below. Have a look through these products and feel free to get in touch with us if you have further questions about how it might impact your business.
- Wholesale Line Rental (WLR) – standard telephone lines
- Wholesale Mobile – standard mobile telephone contracts
- Broadband (SoGEA) – see here What is SoGEA?
- Broadband (ADSL) – see here What is ADSL?
- Broadband (FTTC) – see here What is FTTC?
- Broadband (GFAST) – see here What is GFAST?
- Ethernet / Leased Line – see here What is a Leased Line?
Which products are NOT currently increasing?
As far as we have been informed as of 1st March 2023, there will be no increase to the following products;
- Broadband (FTTP) – see here What is FTTP?
- HVS – Hosted Voice
OK, so how much are they increasing by?
WLR | Price increases for existing services from April 2023 (inc ISDN)
| Supplier | Price Change | Additional info |
| BT Openreach | Approx 20% | Associated features such as calling, network features and care levels will increase accordingly. |
Wholesale Mobile
| Supplier | Price Change |
| O2 | 13.4% |
| Vodafone | 14.4% |
Broadband
| Supplier | Product | Price Change |
| BT Wholesale | ADSL | 15% |
| BT Wholesale | FTTC | 15% |
| BT Wholesale | GFAST | 15% |
| BT Wholesale | SoGEA | 15% |
| BT Wholesale | FTTP | No Increase |
| BT Wholesale | Care packages | £1 – £2 |
| TalkTalk | ADSL | 15% |
| TalkTalk | FTTC | 15% |
| Vodafone | SoGEA | £1-£2 |
| Vodafone | FTTP | No Increase |
| TalkTalk/NEOS | Leased Line – 100Mb | 15% |
| TalkTalk/NEOS | Leased Line – 1Gb | 4% |
| TalkTalk/NEOS | EoFTTC | 15% |
| TalkTalk/NEOS | EFM | 15% |
| Virgin Media Bus | Leased Line – 100Mb | 20% |
| Virgin Media Bus | Leased Line – 200Mb+ | No Increase |
| Broadband Failover | All failover products | No Increase |
Summary
In conclusion, all of the major providers of business broadband are now increasing their pricing. There’s unfortunately nothing we can do other than pass these costs onto our customers. If you want to review your connectivity to see what options are available to you, don’t hesitate to get in touch using the Contact page.
