As we’re all carefully watching the COVID-19 (Coronavirus) situation, Digital Exchange is actively taking steps to ensure the safety of our teams and the continuity of our operations. We’ve had disaster recovery & business continuity plans in place for some time, and we’ve designed our business to withstand these occurrences with minimal impact to clients.
Whilst the number of confirmed cases so far in the UK remains low, England’s Chief Medical Officer has warned of the high risk of the COVID-19 outbreak becoming a full epidemic.
We want to assure you that while we do not anticipate significant disruptions to our operations as a result of the Coronavirus, as the majority of our products are cloud-based, our teams do have the ability to work remotely with unlimited access to all our technologies.
We’re committed to maintaining all of our services, and at this stage have no reason to postpone any on-site client appointments that relate to support or implementations.
Additionally, our office is following CDC and World Health Organisation recommendations on hygiene to prevent infection, encouraging teams to limit non-essential travel. Below are links to the CDC resources:
We understand that the rapidly evolving situation is causing uncertainty and we’re encouraging all of our clients, employees and wider community to put their health & wellbeing first so we can continue to operate effectively and help prevent the spread of COVID-19.
To discuss how best to utilise technology to bolster your own business continuity plans please don’t hesitate to contact a member of the team by calling 01142203000, or email firstname.lastname@example.org.