Posts on Jan 1970


Ransomware Outbreak
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Organizations in Russia and Ukraine were under siege on Tuesday 24 October 2017 from Bad Rabbit, a strain of ransomware with similarities to NotPetya.

By evening, the outbreak was reportedly spreading into Europe, including Turkey and Germany. Victims reported so far include airports, train stations and news agencies.

Russia’s Interfax news agency reported on Twitter that the outbreak had felled some of its servers, forcing Interfax to rely on its Facebook account to deliver news.


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Telephone Preference Service opt out register

Telephone Preference Service opt out register

Nuisance Calls are an issues for everyone for both personal and business. Please have read of the following and log into the website link to review how to use the opt out register to your advantage.

The Telephone Preference Service (TPS) is a free service. It is the official central opt out register on which you can record your preference not to receive unsolicited sales or marketing calls. It is a legal requirement that all organisations (including charities, voluntary organisations and political parties) do not make such calls to numbers registered on the TPS unless they have your consent to do so.

Organisations with which you have an ongoing relationship, for example those who regard you as a customer, (or in the case of charities – a donor) may well gather your consent during the early stages of your relationship with them and will therefore be entitled to call you even if your number is registered on TPS, unless you have previously told them specifically that you object to them calling you for marketing purposes.

The TPS can accept the registration of mobile telephone numbers, however it is important to note that this will prevent the receipt of marketing voice calls but not SMS (text) messages. If you wish to stop receiving SMS marketing messages, please send an ‘opt-out’ request to the company involved.

As TPS registration only prevents marketing calls, organisations will still be able to call you for the purposes of genuine market research.

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BT HV Select Platform Planned Maintenance Notification

BT HV Select Platform Planned Maintenance Notification

We write to advise that our third party supplier, BT Wholesale, will be carrying out essential software upgrades to multiple servers on the HV.Select platform network infrastructure, to ensure ongoing stability and compatibility of the platform.


The upgrade to be applied to the UMS servers requires the locking out of both pairs of Application Servers (primary and resilient) whilst the upgrade is performed, necessitating a period of complete downtime of the platform.


  • Affected Services: BT HV.Select Platform
  • Type: Impact and Risk
  • Planned Start: 02/11/2017 21:01 GMT
  • Planned End: 03/11/2017 06:00 GMT
  • Reason for Change: Third Party Supplier Change
  • Third Party Supplier: BT Wholesale
  • Reference Number: HD782714
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Welcome to the Digital Exchange blog section. Here you will find lots of interesting industry news, handy tips and interesting stories… To keep up to date why not follow us on Twitter @Digital_Ex

We add up to date info on our blog page that we believe is relevant to your IT and Telecom needs. We’re able to offer a wide range of service and to aid us in this, we make sure to use the best of the best in suppliers. If you scroll through the Blog timeline, you’ll see information and video content regarding those suppliers. Sourcing the correct and best IT provider and solution is your main concern and in turn, it’s our main concern to make sure we source the correct and best solution to cover you in these elements.

To make this possible, we source, review and test our recommendations and so if we didn’t believe in them, we would not suggest them to you as a current or potentially new client.

As recommended, have a scroll through our timeline and have a look at the entire website to help you can get a clear view of what we do and what we do when we have some downtime. Please don’t hesitate to contact us so we can work through a robust, secure and informative solution together.

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Solarwinds Network Monitoring

Solarwinds is a network monitoring tool which monitors Hardware and Performance, Patch Management, Application Monitoring and Network Services. It also monitors for Viruses and Ransomware and other services including Cloud Backup are available.

This software which is initially installed on your server will then push out clients to each PC on your network estate. You can then be reassured that each device you use is protected and any outside threat or internal failure is prevented. As a leading brand and recognised product, it offers a complete peace of mind solution to make sure your business keeps running smoothly and to it’s full capacity. Please get in touch so we can discuss this service or any products with you in detail and we can even demo the software so you can see how good the product is first hand. At Digital Exchange, we are constantly looking for the best products on the market so that we can proactively deliver an outstanding service to your company. We make sure we’re ahead of the game so we can always guide you with the best advice and possibilities in the digital market.

We think this video is a perfect example as to why we recommend this product, please watch below:

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Ransomware Protection

The number of organisations being targeted by ransomware is increasing.

The ransomware increase is frightening and is the number one malware attack affecting organisations today. It encrypts your files and holds them hostage until the ransom is paid, causing massive disruption to business productivity, and putting at risk your cash reserves.

Sensitive files get encrypted, and large amounts of money are demanded to restore the files. Generally, the attacker has a list of file extensions or folder locations that the ransomware will target for encryption.

Due to the encryption of the files, it can be virtually impossible to reverse-engineer the encryption or “crack” the files without the original encryption key, which only the attackers will have access to.

Our first advice is to ensure company-confidential, sensitive, or important files are securely backed up in a remote, un-connected backup or storage facility.  We can help you to ensure your data is secure and recoverable in the event of a ransomware attack.

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New Website Additions

We’re currently working on new additional pages to add to the website. Keep checking in to see what we’ve been up to!!

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22 Years In The Business

Digital Exchange recently celebrated over 22 years of experience as a leading IT and Hosted Voice company in Sheffield. The business has consistently delivered first rate service to businesses based within South Yorkshire and further afield. Starting as a telecoms and connectivity company in 1995, we turned our hand to become a fully supported IT business as well. Give us a ring or drop us an email so we can deliver your complete business needs. Click on the Home Corporate link below to see what services we provide.

Home Corporate

Email address at the top of the page.

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