Products & Services

Physical

IT SUPPORT

Flexible support services to suit your business, with the assurance of guaranteed service level agreements. We can either support your existing IT department or BE your IT Department. We offer remote and onsite support, remote monitoring services and much more…

IT SOLUTIONS

Whether you need to replace an ageing desktop PC or need advice on upgrading your entire IT estate, we can help. Our dedicated and experienced consultants will work with you to implement the best solution for your business at an affordable price.

  • PC refreshes
  • Server upgrades
  • Network design and implementation
  • Document management and printing

IT SECURITY & BACKUP

IT is a major investment for any business and we want to ensure your valuable company information is protected and secure. We install and manage a range of security and backup solutions to enable this and in the event of equipment failure or software corruption can restore your systems and data quickly and effectively.

  • Firewall & Intrusion Prevention
  • Robust backup and recovery
  • Data encryption
  • Managed antivirus and antispam

TELEPHONY SOLUTIONS

Communications technology has developed rapidly over the last 10 years and businesses now demand more from their telephone systems. Our telecoms specialists can advise on the latest innovations in business telephony to allow your business to communicate more efficiently.

  • On premise telephone systems
  • Mobile phone integration
  • Multi-site telephony solutions
  • Computer Telephony Integration (CTI)
  • Call logging and call recording
  • Hotel management systems
  • Call centre solutions

TELECOMS SUPPORT

DE have been providing telephone system support services since 1995, our highly experienced engineers with the backing of our industry-leading manufacturers can identify and resolve faults with most major brands. We offer tailored maintenance and support contracts for the following manufacturers :-

  • Samsung
  • Mitel
  • Panasonic
  • Avaya
  • Siemens
  • Cisco
  • BT

VOICE AND DATA CABLING

An IT or Telecoms infrastructure will not operate effectively if the cabling that connects it all together isn’t up to scratch. We see the cabling as the filling in a sandwich; just as, if not more important than the bread. Our experienced cabling team can survey your premises, provide detailed plans for the work and then neatly install all of your network cabling requirements. We are proud of our cabling division and as such offer a 15-year guarantee on all of our cabling installations.

  • CW1308 Voice Cable
  • CAT5e/CAT6/CAT6a Data Cable
  • Fibre optic cable
  • Data cabinet installations

WIFI

These days it seems everybody owns at least one device that requires connection to the internet, whether it be a smartphone, tablet, laptop or PC and it is now almost expected that businesses provide Internet connectivity to their customers. We offer a full range of secure and compliant wireless Internet access solutions for private business and public use. Our WIFI consultants can discuss the benefits for your business in implementing these solutions.

  • Hotels and Guest Houses
  • Pubs and Restaurants
  • Schools and Colleges
  • Student Accommodation
  • Conference Centres and Meeting Rooms

CONNECTIVITY

We can provide competitively priced connectivity to the outside world. Identifying your requirements and current costs, managing the installations, delivering to deadlines and simple and detailed bills allows us to offer a straight forward, no nonsense service so that you can concentrate on your business.

  • Analogue Lines
  • ISDN2/ISDN30 Lines
  • ADSL
  • Fibre to the cabinet
  • EFM
  • GEA
  • Private Ethernet (Leased Lines)
  • Wireless Leased Lines
  • SIP

DICTATION

We provide a full range of digital dictation and transcription solutions.

Hospitals and Doctors Surgeries

Legal Services

Virtual

IT SUPPORT

We provide a range of flexible remote support services from desktop only support through to a Virtual IT Manager service ensuring that your valuable IT estate is protected and kept up to date with the latest updates, patches and antivirus definitions.

MICROSOFT OFFICE 365

Following the demise of Microsoft Small Business server, more and more businesses are choosing Office 365 to provide email services and more. As a Microsoft Silver Partner DE can help you to migrate your business emails smoothly and efficiently in to the cloud using Office 365. We can also design and implement an intranet site to allow you to share documents and collaborate with other members of staff no matter where you are in the world.

CONNECTIVITY

DE understands that you may already have IT and Telecoms support in place in-house or with other providers. If this is the case you can still benefit from our wires only services for our connectivity solutions.

  • Analogue Lines
  • ISDN2/ISDN30 Lines
  • ADSL
  • Fibre to the cabinet
  • EFM
  • GEA
  • Private Ethernet (Leased Lines)
  • Wireless Leased Lines

IT SECURITY AND BACKUP

Cyber-attacks on small and medium sized businesses are on the increase. Cyber criminals have identified inadequately protected networks and are installing disruptive programs which can severely affect business operations and cause loss of sensitive information. Our managed firewall service monitors your network 24/7 ensuring you are continuously protected. We can also provide managed services that will back up your system configurations and data files to secure data centres over the internet so that in the event of hardware failure or software corruption your systems can be restored quickly and the impact to your business is minimised.

HOSTED VOIP

Hosted VoIP is an easier and more cost effective way to manage your telephony

Voice Over Internet Protocol, also known as Hosted VoIP, is an internet-based voice solution, full of features, delivered at a fraction of the cost of a traditional phone system.

Our solution provides a fully featured & flexible voice solution without the need for large, upfront expense. It’s suitable for businesses of any size across single or multiple sites, providing seamless, reliable and hassle-free communication.

Benefits include free ‘on net’ calls, free call minute allocation to ‘off net’ numbers, voicemail, voicemail to email, automated attendant, call reporting, unified comms, presence, mobility, video calling and call centre functionality…to name just a few!

Read more about Hosted VoIP here.